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Privacy Policy

Your privacy and security are important to us. AveSeena LLC (“AveSeena”, “We”, “Us”) recognizes the importance of protecting the privacy of all consumers (“you” or “user”) who visit the AveSeena hosted or sponsored website(s). The terms “we,” “our,” and “us” refer to AveSeena. We believe it is important to inform you about how we will use your Personal Information and the data. Therefore, we encourage to read this Privacy Policy (“Privacy Policy”) carefully to understand how we will use and protect the personal information you provide to us that applies to your use of the www.aveseena.com website (“Website”). This Privacy Policy is directed and applicable to individuals who visit AveSeena website accessible at www.aveseena.com, including any other AveSeena websites or web pages accessible through this website or other AveSeena hosted promotional websites or pages on third party social networking services.By visiting the Website, and/or using the services offered on or through this Website, you agree, without limitation or qualification, to the terms of this Privacy Policy. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically. If you do not agree with any term in this Privacy Policy, please do not use this Website and do not disclose to us any information described herein. This Privacy Policy is incorporated into, and part of, our Terms and Conditions, which governs your use of this Website.  Please take time to read our Terms and Conditions.

1. What Information We Collect from You: While users can view our website anonymously, we collect identifiable personal information (“Personal Information”) about website users, when they voluntarily provide it in the course of viewing, browsing or shopping on the website, including to make purchases from the website, voluntarily register or otherwise subscribe on the website, or contact us through the website.

1.1 Personal Information Versus Non-Personal Information. Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you: Personal Information and Non-Personal Information. In compliance with the General Data Protect Register (GDPR), this Privacy Policy tells you how we handle any personal information we may collect from you. This may include (a) your name (b) your email address (c) your IP address (d) contact details (e) photographs (f) some personal information (as defined by the GDPR).

(a) “Personal Information” refers to information that lets us know the specifics of who you are and can be used to identify, contact, or locate you. Examples of Personal Information include, without limitation, your first name with your last name, your credit card number and other payment information, your billing/shipping address and/or email address, and your phone number; and demographic information (such as your age, skin concern) and/or other information that may help us identify you as an individual or allow offline or online contact with you as an individual.

Personal information may include, but is not limited to: Email address, first name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, Country.

What do we collect and use personal information for?
Usage Data: Generally, we collect Personal Information when you use the Website to make product purchases, including – but not limited to- for the purposes of subscribing to newsletters, obtaining ebooks/brochures and/or catalogues, product information(s), event information(s), and services, to answer surveys or polls, enter contest(s) and receive notice of other promotional opportunities, contact us and to make purchases, enter one of our sweepstakes or contests, choose to submit testimonials, stories, photos, or the like to the Website, or otherwise volunteer information about yourself. If you choose to complete any questionnaires, email or call any of our Customer Care Experts to ask questions, receive consultations or analysis, we will also collect personal information related to your personal information such as: (i) age, (ii) gender, (iii) skin type and (iv) any special concerns. If you purchase a gift certificate on the Website, we may collect the name, email address, mailing address, and telephone number of the gift recipient.  We may interact with you through/on third party sites,  where we invite your feedback or post content, social media platforms such as but not limited to Instagram, Facebook, Youtube,  or Twitter.  This Privacy Policy does not cover and not responsible for the privacy policies of these third-party websites.  You, as the User, are responsible for abiding by the privacy policies and terms of use posted on such third party sites.

How is the Personal Information used?  The Personal Information provided by you to our Website – for instance to connect with you for your orders, respond to your emails, requests, process your orders and to provide you product and service offerings.You may receive notices from us (such as emails, mailings and similar correspondences) about products, events, promotions, services sponsored by us or others which we think that may interest you. We may use Personal Information for our internal record keeping to better serve you and/or share it with our affiliates for internal marketing efforts and may analyze user behavior to determine interest in and the use of the  Website and emails.
Overall, personal information is used in order to:

  • reply to your inquiries and requests for information;
  • receive, process orders and complete submitted by you;
  • customize the service we provide to you;
  • carry out our obligations in relation to any agreement you have with us;
  • verify your identity;
  • anticipate and resolve problems with any goods or services supplied to you;
  • carry out market research and tracking of sales data;
  • send you newsletters, surveys or other information about our products, promotions and services by post, e-mail or SMS.
  • publish on the Website, at our discretion, your submission comments, reviews and/or other inputs.

Do we share Personal Information and/or Website Usage Information with third parties?    We may use third-party service providers or partners to help operate our Website and deliver/promote our products and services, and may share your information with our affiliates, partners, service providers and other third parties that provide products or services for or via the Website or for our business (such as and not limited to Website, server or database hosting companies, analytics and/or customer survey companies, online payment companies (such as but not limited to credit card companies, PayPal etc.), e-mail service providers, online/offline address list hosting, distribution and/or fulfillment companies, and other similar service providers to use such information on our behalf).

(b) “Non-Personal Information” refers to information that does not, by itself, identify you or a specific individual. Examples of Non-Personal Information we may collect includes, without limitation, demographic information, which web pages of ours are most often visited, and which of our products are either receiving the most purchases or website visits. We may collect Non-Personal Information through any of the methods discussed above, as well as automatically through use of industry standard technologies discussed further below. When you visit the Website to view, browse, read or download information, we automatically collect standard computer information that your browser sends to every web page you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally do not link this standard computer information to anything that will allow us to identify users unless to enforce compliance with our rules or terms of service, to protect our service, sites, users or others, or for certain online advertising activities relating to our users, including to measure the effectiveness of our advertising. In addition, we also may collect other information, including through “cookies,” “device matching,” “device identifiers” and/or “web beacons,” as explained below.

(c ) Use of Data/Information:  We may use the collected data/information for various purposes: to provide and maintain our website, notify you about changes to our website, terms and conditions or privacy policy, allow you to participate in several features, contests, polls etc and provide you with the news, special offers, promotions and information about products, events and services, to provide customer support, to collect information that will help improve our services and website, to determine, detect, repair and prevent technical issues.

See Section below titled “Access, updating or deleting your Personal Information and Opting Out of Marketing Communications” section for choices you have for opting out.

2. Website Usage Information/ Information Collected Through Technology:  We and our third-party service providers may gather information from visitors to the Website regarding the referring URL, your IP address, which browser you used to come to the Website, information regarding your domain server, the country, state, and telephone area code where your server is located, your type of computer, timestamp data, and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies by us or our third-party service providers. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications. If you would like to have  more information and to know your choices about not having your information used by such companies, please visit www.networkadvertising.org/managing/opt_out.asp or https://policies.google.com/privacy

2.1 Cookie Policy:   In order to improve your experience, cookies may be used by us. “Cookies” are small information pieces stored by your browser on computer’s harddrive if you agree. In general, cookies assign your computer a unique number without meaning outside of the Website. Cookies are useful because they allow a website to recognize a user’s device. Cookies do lots of different jobs, like to help you navigate between pages efficiently, remember your preferences, and generally to help improve the user experience.You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

Our cookies do not generally contain any personal identifying information. Majority of the web browsers automatically accept cookies, yet you can configure your browser to prevent this. However, not accepting cookies may result in certain features of the Website to be unavailable to you. We may combine the information we collect through cookies with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience and to serve you ads based on your past visits to our website.

We use cookies on our websites such as:

  • Strictly necessary cookies. These cookies are required for the operation of our website. They include cookies that allows you to have services such as (but not limited to) log into secure areas of the Website, use a shopping cart or checkout services. Without these cookies, these services that you have asked for cannot be provided.
  • Performance cookies. These cookies allow us to recognize and define the number of visitors and how visitors use our website, for example which pages they visit and if they get error messages from web pages. They do not collect information to identify a visitor. The information is aggregated and anonymous. They are only to improve how a website works.
  • Functionality cookies. These allow the website to remember the choices you make when you return to our website to provide enhanced service. This helps us to personalize the content for you such as remember your preferences and greet you by name. These cookies cannot track the browsing activity on other websites.
  • Targeting cookies. These cookies used to deliver adverts more relevant to you, define your visit to the website.  This information is used to make our website and the advertising displayed on it more relevant to your interests. We may share this information if needed with third parties for this purpose.

How can you remove cookies? Most of the browsers accept cookies. You may refuse to accept cookies by turning on the setting on your internet browser to refuse cookies. However, please be aware that to block all the cookies (including essential cookies) may impact on your user experience and may prevent you from using all or parts of our website. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.
To opt out of Google Analytics visit http://tools.google.com/dlpage/gaoptout.

2.2 IP Address. You can visit several areas of the Website anonymously without becoming a registered user. Even in those cases, IP addresses maybe collected automatically. Each time you access our Website and request one of our pages,  your IP address is logged on the server. Your IP address by itself is not necessarily personally identifiable.

2.3 Web Beacons. We may use a variety of other technical methods for tracking purposes, including web beacons which are small data pieces embedded in e-mails or web pages. We may use web beacons in HTML e-mails sent to users to see if they opened those e-mails and/or clicked on links in the e-mails. The information collected with from these technical methods may be personally identifiable.

2.4 Log Files/IP Addresses: When you visit the Website, we automatically log your IP address that is automatically recognized by our web server. The IP addresses are used to help us administer the Website and to gather demographic information for aggregate use. Your IP address is logged during your purchase on the Website as a fraud prevention measure required by payment gateway.

2.5 Google Analytics: We use Google Analytics to collect information about use of our Website.   Google Analytics collects information such as but not limited to how often you visit the Website, what pages you visit when you do so, and what other websites you used prior to coming to this Website.  Google Analytics collects only the IP address assigned to you on the date you visit our Website, but not your name or other identifying personal information.   We do not combine Google Analytics collected information with Personal Information that you provided.   Although Google Analytics offers a permanent cookie on your web browser to identify you as a unique user, the cookie cannot be used by anyone but Google.  Google’s ability to use and share information collected by Google Analytics about your visits to this Website or other websites is strictly restricted by the Google Analytics Terms of Use and the Google Privacy Policy, and we encourage you to read their Terms of Use and Privacy Policy for more information.  We reserve the right to use other analytical tools to collect the same types of information described above. For further details visit: http://www.google.com/analytics/learn/privacy.html

2.6 Behavioral Remarketing:  We use remarketing services to advertise in third party websites to after your visit to the Website. We and our third-party websites use cookies to serve and optimize ads based on your previous visits.

2.7 Payments :  We may provide paid products and/or services on the Website. For that purpose, we use third-party payment processor services for payment processing. We will not collect or store your payment card details. That information is provided directly to the third-party payment processors and their use of personal information is strictly governed by their Privacy Policy. These third party payment processors adhere to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, American Express, Mastercard, and Discover. PCI-DSS requirements help to make sure the secure handling of payment information.

The payment processors we work with are:

2.8 Mobile Devices: You may be viewing, visiting, browsing or shopping through the Website from your mobile device.  Some mobile service providers may identify mobile devices and we or our third-party service providers may receive such information when you access the Website through mobile devices.  Some Website features may allow for the mobile phone number collection.  Some mobile phone service providers may use systems that determine the physical location of devices using their service. Depending on the mobile phone service provider, we or third-party providers may receive this information.

2.9 Links to Other Websites:  Our Website or emails may contain links to third-party websites with which we have no affiliation. We do not share your Personal Information with those websites and are not responsible for the privacy policies of any other website or their management of your Personal Information. We suggest you read the privacy policies on those third-party websites. Online advertising networks and social media that collect information through cookies and similar tools across different websites, including upon or following your visit to our Website, operate on our Website and utilize cookies, web beacons and similar technologies to collect or receive information from the Websites, and from third party websites, and use the information they collect to provide ad measurement services and to target ads to interests of the users. While you may have the opportunity to control the use of cookies through your web browser, we do not otherwise currently respond to web browser “do not track” signals or other mechanisms that may offer consumers choice for such activities.

3. Access, update, change or delete Personal Information and Opting out of Marketing Communications: We provide you with the ability to review, update, or correct your Personal Information previously submitted by emailing us at info@aveseena.com. If you want to update, review, change, correct, or delete the Personal Information, you may access your personal profile online, if one exists or is accessible, and change your entry by clicking on “Account” and “Login” and entering the applicable information in your account on the Website. Otherwise, you may contact us at info@aveseena.com for assistance in updating your Personal Information. We will employ commercially reasonable efforts to accommodate all such requests, especially to the extent such activities will not compromise privacy or security interests. Upon a user’s written request, we will functionally delete the user’s Personal Information from the database, where such information is stored; however, we will retain one copy of all information provided for certain legal or archival purposes for a prescribed period.

You may “opt out” or unsubscribe from our communications and non-transactional related emails and disclosures to third parties for promotional purposes by following the unsubscribe instructions in any email you receive from us. You may choose to unsubscribe from marketing emails by sending an email to Customercare@aveseena.com or by simply clicking the unsubscribe link on our marketing emails. Please note that any requests may take up to six to eight weeks to become effective.  Even if you opt-out of marketing communications, we may still need to contact you to send you important information regarding the operation or administration of your personal profile or other non-marketing information.

You may also opt-out of targeted online ads in some instances by clicking on certain links that may be provided in an online ad. For additional information about such opt-outs please visit the following third party website and or visit www.aboutads.info/choices/ to learn on exercising certain choices.

OUR RIGHTS UNDER GDPR – EUROPEAN REGULATION

AveSeena respects your right to privacy and it is important that you can control your personal data. Please find below a summary of the rights you have under the GDPR:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure/right to be forgotten
  • Right to object to direct marketing, including profiling
  • Right to withdraw consent at any time for data processing based on consent
  • Right to object to processing based on legitimate interests
  • Right to deactivate cookies

PLEASE CONTACT US AT THE CONTACT DETAILS BELOW TO EXERCISE THESE RIGHTS: Note that we may require proof of your identity and full details of your request before we process your requests above. If you have any questions or would like to have us to supply you with a copy of any personal data which we hold about you, please contact us by submitting your request to us through the Data Access Request form on aveseena.com available at https://www.aveseena.com/data-access-request/

4. Retention and Tranfer of Information: We will maintai Personal Data only for as long as that is necessary for purposes defined in this Privacy Policy. We will retain, keep and use the Personal Data to the extent necessary for complying with the legal obligations (i.e, should we are required to retain your data to comply with applicable laws), resolving disputes or enforcing our legal agreements and policies. We will retain Usage Data/Information for internal analysis purposes. Usage Data/Information is generally kept for a shorter time period except when the data is used to strengthen security, to improve the Website  functionality, or if we are legally obligated to keep the data for longer periods of time periods. Your information, including Personal Data, may be transferred to — and retained on — computers/servers located outside of your state, country or other governmental jurisdiction of where data protection laws may be different than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we maintain the data, including Personal Data, in United States. Your agreement to this Privacy Policy followed by your submission of such information demonstrates your agreement.

5. Reproduction of User Content. For Users that provide reviews, posts, quotes, inputs photographs, testimonials, stories, or other feedback about our Content, products, the Website, or any other information through verbal or written correspondence or otherwise (“User Content”), we gather your first and last name, email address, and any User Content included in such correspondence. By submitting the User Content, you accept that we may use your Personal Information and such User Content as permitted with this Privacy Policy, including but not limited to presenting, reproducing, modifying, sharing, adapting, publishing, displaying, quoting, translating, and creating derivative works/materials from the User Content, in whole or in part, on the Website, social media platforms, in our advertising and marketing materials, without any compensation to User. We are free to and retain the right to use any know-how, ideas, techniques, concepts, inputs and suggestions contained in the User Content for any purposes, including but not limited to creating, displaying, manufacturing, advertising and marketing products and/or services using such information and User Content, all without compensation to User.

6. Disclosure of Information-

6.1 Legally Compelled Disclosures:    We may be required by law enforcement or judicial authorities to provide Personal Information if necessary to the appropriate governmental authorities. We will only disclose Personal Information upon receipt of a court order or subpoena or to cooperate with the law enforcement investigation. We also may disclose user information when we have reason to believe that someone is causing interference with or injury to our properties and/or rights, other Website users or anyone else that could be harmed by such activities. Moreover, we will cooperate with law enforcement and other related third parties to release Personal Information when we believe that such release is reasonably necessary to enforce or to protect intellectual property rights, other rights and safety of our users, others, and ourselves.

6.2  Business Transfer and/or Change of Control:  In the event that AveSeena is acquired by one or more third parties as a result of a sale, merger, acquisition, reorganization, consolidation or liquidation, or AveSeena sells or otherwise transfers the assets or operations, Personal Information may be of one of the transferred assets. In such event, we will use reasonable efforts to notify you (either by posting notice on the Website or by email to you at the last known email address) before the Personal Information is transferred and becomes subject to a different privacy policy; however, in the event we fail to notify you, your Personal Information will still be transferred, but subject to this Privacy Policy.

7. Security

7.1 Our Security Measures:  Our Website employs industry-standard Secure Sockets Layer (“SSL”) authentication and encryption technology, which helps protect your online transaction information and Personal Information from third party interception that you send us over the Internet. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions, process agents, and distribution institutions. They receive the information that they need to verify and authorize your credit card transactions and to ship your order. Although we use reasonable efforts to safeguard  security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

7.2 Protecting Yourself:   We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call, e-mail or social media. You are solely responsible for safeguarding and maintaining the secrecy of your User ID, password, and/or any account information in your possession or control. If you choose to become a registered user, you are responsible for maintaining the strict confidentiality of your account and its password. You shall be responsible for any access to or use of the Website by you or any person or entity using your account and password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent.  You agree to immediately notify Us of any unauthorized use of your password and/or account or any other breach of security. You also agree to ensure that you exit (i.e. log out) from your online account at the end of each session. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision. Please be careful and responsible whenever you are online. The Website contains links to third parties, who may collect information directly from you. Each of the websites linked from the Website have separate privacy policies and data collection practices, independent of us, and we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such websites, nor do we make any warranties or representations about the contents, products, or services offered on such websites or the security of any information you provide to them. You can learn more about Internet privacy from government websites such as www.ftc.gov/privacy.  In the highly unlikely event that we believe the security of your Personal Information in our possession may have been compromised, we may reach out to notify you of that development. You consent to our use of your email to notify you by e-mail.

8. Your rights: We aim to take reasonable steps to allow you to review, amend, correct, delete, or limit the use of your Personal Information. When made possible, you can update your Personal Information directly by signing within your account. If you are unable to change your Personal Information in your account, please contact us to help you make the changes. If you wish to be informed what Personal Information we retain about you and if you want it to be removed, please contact us. In certain circumstances, you have the right (a) to access and receive a copy of the your Personal Information we retain, (b) to correct any inaccurate Personal Information held about you, (c) request to delete your Personal Information. Please note that we may ask you to verify your identity before responding to such requests.

9. Children’s Privacy:  It is our policy not to collect Personal Information from any persons under age of 13, as children are not permitted to use the Website or Website services.  As one measure to ensure that we do not collect Personal Information from children, we strictly require that all individuals provide a valid credit card number or valid PayPal account before completing a purchase order. If we learn that we have inadvertently collected Personal Information from children under the age of 13, we will attempt to notify such child’s parent or guardian and erase such information from our records as soon as possible. We request that children under the age of 13 to not submit any Personal Information to us.  We do recommend that minors over the age of 13 and under 18 ask their parents for permission before sending any information about themselves over the Internet.

10. Your California Privacy Rights: Under California Civil Code Section 1798.83, as a resident of California you may request and obtain from us information once a year regarding our disclosure (if any) of your personal information to third parties for marketing purposes in the preceding calendar year. To make such a request, please write to: AveSeena, LLC., ATTN: California Privacy Rights
, 541 10th St NW, Suite 122, Atlanta GA, 30318   We reserve the right not to respond to requests not submitted to the address above.

11. CCPA-Right to opt out: California residents have the right under the California Consumer Privacy Act (CCPA) to opt out of the “sale” of their personal information. AveSeena does not knowingly “sell” personal information. However, the meaning of “sale” under the CCPA is broad and may include certain routine business practices such as including some that involve the use of website cookies.
You can disable cookies through your web browser or opt out of certain types of cookie-based sharing by visiting our Privacy Preference Overview by accessing from our homepage cookie banner. You can learn more about the cookies we use in our Privacy Policy.

12. Changes to This Privacy Policy:  We reserve the right, in our sole discretion, to modify, alter, change, supplement or otherwise update this Privacy Policy at any time and you agree to be bound by such alterations, updates and modifications. If we make any changes, we will update the Website and Privacy Policy to include such change and notice thereof by posting the revised policy with the date it was revised on this page. Please review this Privacy Policy often to review any changes that may affect your use of the Website. Your continued use of the Website (access, browsing and/or using the Website) constitutes your agreement to this Privacy Policy and any updates. Please periodically review this Privacy Policy to stay informed on how we protect the collected Personal Information.

Contact Us:  If you have any questions about this Privacy Policy, the practices of our Website, or your dealings with our Website, or to request information regarding disclosure of personal information to third parties for direct marketing purposes, please contact us by sending an email to info@aveseena.com

Last updated: Jan 2021 Effective since: 2016

© AveSeena, 2016-2021 All Rights Reserved

 

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