EXPLORE & DISCOVER
EXPLORE: THE SCIENCE
Do you use parabens?
No. AveSeena skincare is 100% paraben free. Parabens– such as propylparaben, ethylparaben and butylparaben–are synthetic preservatives commonly used in cosmetics and personal care products. The US Environmental Protection Agency (EPA) in their report “Pharmaceuticals and Personal Care Products in the Environment: Agents of Subtle Change?” reported that parabens displayed estrogenic activity in several tests. Many people have allergic reactions to these preservatives causing skin rashes and irritation. Interestingly, the estrogenic activity occurs only when parabens are applied to the skin but not when ingested. Our founder and scientific director Dr.Ebru Karpuzoglu, a well known scientist in the field of immunology and estrogenic chemicals published the peer-reviewed paper “Parabens: potential impact of low-affinity estrogen receptor binding chemicals on human health.” in Journal of Toxicology and Environmental Health that demonstrates the influence of parabens on the environment, wildlife, children and adults.
You can learn more about parabens and their effects on our immune system from Dr. Karpuzoglu’ s scientific publication here: Karpuzoglu, E., Holladay, S. D., & Gogal Jr, R. M. (2013). Parabens: Potential impact of Low-Affinity Estrogen receptor Binding chemicals on Human health. Journal of Toxicology and Environmental Health, Part B, 16(5), 321-335.
What are the other ingredients you avoid?
With parabens being the tip of the iceberg, the list of “free from” in skin care is constantly growing. AveSeena is dedicated to follow and adopt to these changes to its H-Free list, which is the list of ingredients that are known or suspected to be harmful or skin-unfriendly.
Based on our H-free principle, we do not formulate with:
|Sodium lauryl sulfate||Phthalates||TEA/DEA|
For an extensive list of ingredients avoided, please explore H-Free List.
1-Karpuzoglu E, Holladay SD, Gogal RM Jr. Parabens: potential impact of low-affinity estrogen receptor binding chemicals on human health. J Toxicol Environ Health B Crit Rev. 2013;16(5):321-35.
2-Davies RF, Johnston GA: New and emerging cosmetic allergens. Clin Dermatol 2011;29:311-315.
3-Karpuzoglu E, Zouali M: The multi-faceted influences of estrogen on lymphocytes: toward novel immuno-interventions strategies for autoimmunity management. Clin Rev Allergy Immunol 2011;40:16-26.
4-Paavonen T: Hormonal regulation of immune responses. Ann Med 1994;26:255 258.
5-Verthelyi D: Sex hormones as immunomodulators in health and disease. Int Immunopharmacol 2001;1:983-993.
INGREDIENTS & TESTING
Why use natural and organic ingredient based skincare?
Natural and organic skincare is a wonderful choice to feel refreshed in body and mind. You work hard, so does your skin. Treating yourself with high quality skincare crafted with exquisite bouquet of botanicals, flower and fruit extracts, as well as luscious ingredients that fight against the signs of time and fatigue is anything but routine. We believe that the holistic blend of natural and organic ingredients from pure flowers and plants harness the delicious nutrients to replenish, energize, and soothe leaving skin with vitality and radiant look. Pampering your skin and yourself with AveSeena skincare products offer a complete well-being and tranquility for the complexion and spirit.
Active ingredients working together?
We believe in the natural balance of skin’s immune system for the perfect harmony of the body and mind. The key in AveSeena’s products is the synergistic combination of powerful antioxidants, micronutrients, nature based and active ingredients working together to provide impressive benefits.
How can I find out the ingredients of a product?
Ingredients are listed on the packaging of each product and also on the product pages on AveSeena.com, where you can find the ingredients to the products you’re interested in. If you have questions, please contact [email protected]
Does AveSeena test on animals?
AveSeena does not conduct nor request animal testing on the products. AveSeena does not purchase ingredients from companies that test on animals. All AveSeena products are cruelty-free. We are deeply committed to respect animal welfare and support Leaping Bunny and Beauty without Bunnies principles. Read more about our Animal Welfare Values here. We do not sell our products in countries that require animal testing for skincare products.
What are AveSeena guidelines for the products?
All the formulas uses are tested and based on US FDA and EU requirements. We work with highly reputable laboratories and factories that meet the strictest Good Manufacturing Practices (GMPs) standards. Each product has been thoroughly tested by our team to match our quality standards. AveSeena is an approved PETA and Leaping Bunny participant, both have audited our non-animal testing procedures. All products are dermatologist approved.
Are AveSeena products dermatologist tested?
All AveSeena products are dermatologist tested and approved. The products are designed to prevent customers from allergic issues.
The information or advice provided on this site is provided to help you to choose the products best suited to your needs. All the information posted or accessed by you are only for informational or educational purposes. Neither the information, advice nor products supplied or offered should be construed to be in any way substitutes for medical advice, medical attention or prescribed medication. Should you have any questions about a medical condition, please consult your physician.
Never use skin care or cosmetic products on broken, damaged or irritated skin before consulting your physician. If you have a specific sensitivity or allergies, please review the ingredient label carefully before use and consult your doctor.
DISCOVER: PRODUCT INFORMATION
Are AveSeena products dermatologist approved? Are they hypoallergenic?
All AveSeena products are dermatologist approved. The formulations are designed to prevent customers from allergic issues.
Are AveSeena products EWG Verfied?
Yes, all AveSeena products have been honored with the EWG Verified seal.
Do you use organic or natural ingredients in the products?
The purity of nature is powerful. To harness this power, each ingredient is carefully selected to achieve the best results in every formula. We employ natural, naturally-derived, organic and wild-crafted ingredients as much as we can avoiding skin unfriendly components based on our H-free principal. AveSeena products utilize natural, wild-crafted or organically-grown ingredients harvested at the peak of maturity when the concentration of active ingredients is the highest. If an ingredient is available as certified organic, that is how we prefer to use it.
Why do AveSeena use airless skincare packaging?
AveSeena Hydrolyft product range is packaged in special airless containers, which do not allow external factors (i.e. air, sunlight) and direct contact of the consumer with the highly concentrated ingredients inside the packaging.
Why do you use purple Miron glass containers in Beautecarie line?
Beautecarie range is packaged in a special dark violet Miron glass containers due its ability to preserve biodynamic qualities of pure precious botanical oils and essential oils. Miron glass blocks the complete spectrum of visible light (with the exception of violet light), which may lead to a natural decomposition process. This beautiful glass packaging is 100% recyclable and provides the perfect dark environment for freshness.
Is AveSeena packaging green?
AveSeena utilizes every effort to employ eco-friendly materials in its packaging. All of our glass jars and bottles are fully recyclable. Please remove the dropper, cap or lid before recycling.
How long can I use a product after opening? What about shelf life?
Products naturally last for two years without opening. All products have purchase after opening (PAO) sign on their box indicating how many months they will last after opening. PAO sign is represented as a jar with an open lid and a number inside i.e. 12M. To preserve and extend the quality of any skincare product, they should be kept away from heat, direct sunlight, extreme temperature fluctuations and humidity.
How often should I use each product?
AveSeena products are gentle enough for everyday use. For further information, please visit product boxes or their pages on the website for more detail.
Are the products suitable to vegetarians? What about vegans?
All our products are suitable for vegetarians. Except than Honeyactive Beauty Mask all our range is suitable for vegans.
Where are the products made?
AveSeena products are manufactured in the US facilities with strict quality standards.
SHOPPING ON AVESEENA.COM
How do I contact Customer Service?
How do I check my order status?
Click My Account on the AveSeena.com homepage. Log in to your account. You will see all your orders with their status. If you are already logged in, click on My Account on the top navigation bar. If you have questions, please email us at [email protected]
How much does shipping cost?
Orders to the US:
Standard Shipping on orders up to $50 is $5.00.
Standard Shipping on orders over $50 is FREE.
All prices listed are excluding tax.
Expedited shipping options are also available for an additional fee. These options are listed at check out. For detailed information please visit here.
Orders must be placed by 12:00pm EST to be processed during the same business day. Orders received on Saturday, Sunday, and holidays will be processed on the following business day and then delivery time will be applied. No delivery on Saturday and Sunday. Business Days: Monday – Friday.
How do I return items?
AveSeena would like you to be pleased with your purchase and will gladly refund any unopened items within 30 days of purchase through our website. If you would like to return an item, simply complete the Return Form and place it inside the return package. Please see the detailed Return procedure here. Please return the item(s) in its original packaging. Aveseena.com is unable to refund shipping charges. Please allow 7-10 business days for return processing. You will receive a confirmation email once we receive your package and process your return. AveSeena reserves the right to deny returns for items that do not meet the return policy requirements.
Is shopping on AveSeena.com secure?
Ordering from Aveseena.com is safe and secure. Once the checkout process begins, you’re on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted and stored in a secure environment. SSL makes it virtually impossible for unauthorized parties to read any of the information.
What are my payment options?
Dior.com is pleased to accept Visa, Master Card, and American Express. For your security, Dior.com does not hold credit card information in your account.
What happens if a product is out of stock?
If an item is out of stock, you will not be able to add it to your shopping bag, yet you can add them to your wishlist by clicking “ADD TO WISHLIST” on the product page.
Where else can I buy Aveseena products?
BLOGGERS & CAREERS
How do I apply for a job with AveSeena?
Please submit your resume [email protected]
Where should I contact for press inquiries?
Press inquiries are welcome to contact [email protected] at any time.
Who should I contact if I need information for my blog or video posts?
Please contact [email protected] for further assistance about including AveSeena skincare in your blog posts or video.